About us
Two engineers — one from Amazon, one from Billdesk — who also run a place of their own. Everything here exists because we needed it before anyone else did.
Why we built this
We didn’t set out to build a product. We were trying to keep our own homestay full, and it turned out most of that work has nothing to do with hospitality.
The enquiry that comes in at 11pm and is dead by morning. The rate you changed on one channel and forgot on another. The eight weeks a year when nobody comes and the bills don’t care. The guest who left five stars and never heard from you again. All of that is stuff that happened to us.
None of it is hospitality. It’s software. And software is what we do — one of us at Amazon, where things have to stay up and stay fast because slow costs money, the other building payment systems at Billdesk, where money moving correctly every single time is the entire job.
So we built what we needed and ran it on our own place first. It answers our guests, keeps our listings straight, and fills months that used to sit empty. That’s the only reason we’re comfortable selling it to you. We’re not going to sell you something we wouldn’t run ourselves.
What’s out there is either enterprise software cut down badly, or an agency charging a retainer to do things a computer should be doing. We thought there was a third option. Build the machine, and run it for you.
Kokum is the fruit you get on the Konkan coast. Sharp, unmistakable, quietly essential to whatever it goes into. Felt about right.
“If anybody stayed with us and felt we are not value for money at Mitra Stay, I would consider myself a failed host. The whole concept is being around value for money, reliable, getting to meet new people.”
The team
Co-founder — Product & Engineering
Spent years at Amazon building systems where a slow page or a failed request costs real money at real scale. Brings that same standard to a 12-room homestay: your guest should never wait, and nothing should ever quietly break.
Co-founder — Payments & Platform
Built payment infrastructure at Billdesk, where money moving correctly is the entire job. Owns everything in the platform that touches a rupee — deposits, staged payments, refunds and reconciliation.
How we work
Small teams can afford to have principles, because there is nobody to blame when they are broken.
There is no support tier. You message us, one of the two of us replies, and it is the same person who can change the code.
Speed is the whole advantage. If a reply takes an hour, the booking is already gone. Everything we build is measured against that.
Every message the AI sends on your behalf is visible to you, in full. Nothing happens to your guests that you cannot see.
Your guest list, your booking history, your content. If you ever leave, you take all of it with you. No hostage-taking.
If your property does not need us, we will tell you on the call. A customer who should not have signed up is worse than no customer.
Deposits, staged payments, refunds and reconciliation are built by someone who spent a career in payments. This is not a spreadsheet.
Say hello
Bring the sceptical ones. We would rather answer them now than have you find out later that we were not the right fit.